Thank you for your contact All being well we should be in touch with you shortly!In the mean time, please continue to browse …Home Tool 01 … Research Tool 03 … A warm welcome Tool 02 … An engaging environment Tool 04 … Personality keys Tool 05 … Relationship! Tool 06 … Vision Tool 07 … A great program Tool 08 … The art of apology Tool 09 … Some helpful definitions Tool 10 … Good routines Tool 11 … Reward systems Tool 12 … Guidelines for reasonable behaviour Tool 13 … The clear instruction Tool 14 … The art of distraction & diversion Tool 15 … Time-out Tool 16 … To smack or not to smack? Tool 17 … Follow through … with warnings Tool 18 … Follow through … no warnings Tool 19 … Tactically ignore certain behaviours Tool 20 … A polite but firm tone Tool 21 … A clear directive Tool 22 … A discipline plan Tool 23 … Descriptive recognition
